Roland John Hiscutt

Junior Full Stack Developer

Limerick, Ireland

rjh2991@proton.me

GitHub | LinkedIn

Career Objective

Motivated Junior Full Stack Developer with a Diploma in Full Stack Development from the Code Institute. Proficient in HTML, CSS, JavaScript, Python, and Rust, with a strong foundation in Linux systems and a passion for creating efficient, scalable solutions.

Leveraging over a decade of experience in client-facing roles, I bring excellent problem-solving skills, attention to detail, and a commitment to delivering exceptional user experiences. I am eager to contribute to dynamic development teams and further advance my expertise in software development.

Education

Java Programming MOOC

University of Helsinki, Finland | October 2025 - Present

Currently studying Java fundamentals, object-oriented programming, and problem-solving through University of Helsinki's comprehensive programming course to expand backend development capabilities.

NQF Level 3 in Full-Stack Development

The Code Institute, Raheen, Limerick | Sep 2023 - Apr 2024

This intensive, industry-recognized program focuses on equipping students with practical software development skills. The curriculum includes full-stack web development, database management, Agile methodologies, and real-world projects.

Certificate III and IV in Hospitality

Academia, Melbourne, Victoria | Jan 2014 - Jan 2016

A comprehensive program focusing on food and beverage service, event management, customer relations, and leadership in hospitality operations.

Extracurricular Learning

Udemy: SQL - Master SQL with Real World Hands-on Projects - Currently studying SQL fundamentals, database design, and hands-on SQL query projects to enhance database management skills.

Technical Skills

Languages: Python, Rust, HTML, CSS, JavaScript

Databases: PostgreSQL, Snowflake

Version Control: Git, GitHub

Operating Systems: Linux, Windows

Productivity Tools: MS Office, LibreOffice

Projects and Collaborations

Freelance Backend Development

November 2024: Clos Digital & Audio books

  • Currently developing the backend for Clos, an app designed to support audio and digital books in the Irish language (Gaeilge).
  • Contributing to the project's backend repository, which can be viewed on GitHub.
  • Focused on building scalable, efficient APIs for book metadata management and playback services.
  • Integrating secure database queries and optimizing server performance for a seamless user experience.

Professional Experience

Technical Support L2

Eircom | Febuary 2025 - Present

  • Trouble shooting software issues on modems, Apple TV and android TV
  • Configuring modems to do bandwith spliting to support 2.4ghz devices such as camera’s, solar panels and door bells well still having 5ghz devices connected
  • Booking physcial installations and line repairs for customer by contacting contractors such as open Eir and National Broadband Ireland
  • Troubleshooting modem issues via software called Axiros to monitor wifi quality and device traffic
  • Setting up and registering new voice over broadband Landlines
  • Assisting customers with self-installation of modems
  • Coordinating with Open Eir for technician escalations for businesses and medical emergencies

Technical Support L1/Customer Care

Virgin Media | October 2023 - Febuary 2025

  • Assisting customers with billing queries
  • Troubleshoot broadband issues such as running line test to show line quality
  • Notify NBI (National Broadband Ireland) of outages of Virgin customers that use NBI lines
  • Troubleshooting modem issues via software called Axiros to monitor wifi quality and device traffic
  • Setting up and registering new voice over broadband Landlines
  • Assisting customers with self-installation of modems
  • Sales and discounts on certain products such as TV boxes, Modems and sim cards

Floor Sales (DIY, Paint, Flooring)

Woodies Limerick | September 2022 - October 2023

  • Provided expert advice on tools, paints, and flooring
  • Conducted stock takes using Zebra Android software linked to Excel spreadsheets for stock control
  • Placed orders using MS Office and Excel, liaising with upper management on product needs

Hospitality Experience

10 years of hospitality experience as a chef, managing kitchen operations and culinary standards.